Privacy Policy

Last updated: 12 February 2026

This Privacy Policy explains how Cormelis Financial Advisory (Pty) Ltd (trading as Cormelis, "we", "us" or "our") processes personal information when you visit cormelis.pro, contact us, or engage our advisory services. We are committed to processing personal information lawfully, fairly and transparently, and to protecting your privacy rights under POPIA.

1. Responsible party (Information Officer)

The responsible party for the processing of your personal information is:

• Registered name: Cormelis Financial Advisory (Pty) Ltd
• Company type: Private company (Pty) Ltd
• Company registration number: 2019/408273/07
• VAT registration number: 4720398165
• Registry: CIPC (Companies and Intellectual Property Commission)
• Registered address: 48 Kloof Street, Gardens, 8001, Cape Town, South Africa
• Telephone: +27 21 486 3920
• Email: info@cormelis.pro

Our Information Officer, appointed as required by POPIA, can be reached at info@cormelis.pro for any query relating to this policy or your personal information.

2. What personal information we collect

We collect only the personal information that is necessary for the purposes described below:

• Contact and enquiry data: your name, email address, telephone number, company name and the content of any message you send us through our contact form or by email.
• Engagement data: information you provide when you become a client, including financial, business and identity information required to deliver advisory services and to meet our regulatory obligations.
• Technical data: IP address, browser type, device information, and pages visited, collected automatically through cookies and server logs.
• Analytics data: aggregated statistics about how visitors use our website, where you have consented to analytics cookies.

3. Purposes and lawful basis for processing

We process personal information for the following purposes, relying on the corresponding lawful bases under POPIA:

• To respond to your enquiries submitted through our contact form or by email — on the basis of your consent and our legitimate interest in responding to you.
• To provide advisory services and perform our engagement with you — for the conclusion and performance of a contract.
• To comply with legal and regulatory obligations, including financial, tax and anti-money-laundering requirements — to comply with an obligation imposed by law.
• To operate, secure and improve our website — on the basis of our legitimate interest and, for non-essential cookies, your consent.

4. Contact form data

When you submit our contact form, the information you provide is transmitted to us by email and stored in our correspondence records. We use this data solely to respond to your request and to maintain a record of our communications. We do not use contact form submissions for automated marketing without your separate consent.

5. Cookies and analytics

Our website uses cookies and similar technologies. Strictly necessary cookies are required for core site functions such as security and navigation and cannot be switched off. Analytics and marketing cookies are only set with your consent, which you may give or withdraw through our cookie banner at any time. For full details, please see our Cookie Policy.

6. Hosting and processing by operators

Our website is hosted by a professional hosting provider that stores data on secure servers on our behalf. Certain service providers (operators) — such as our hosting, email and analytics providers — may process personal information strictly on our instructions and under written agreements that require them to keep the information confidential and secure, as required by POPIA.

7. Sharing and cross-border transfers

We do not sell your personal information. We may share it with operators who assist us in running our business, and with regulators, auditors or advisers where required by law. Where personal information is transferred outside South Africa, we ensure that the recipient is subject to laws, binding rules or agreements that provide an adequate level of protection comparable to POPIA.

8. Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable financial, tax and regulatory legislation. Contact enquiries that do not lead to an engagement are generally deleted within a reasonable period. When information is no longer required, it is securely destroyed or de-identified.

9. Security safeguards

We maintain appropriate, reasonable technical and organisational measures to protect personal information against loss, damage, unauthorised access and unlawful processing. These include access controls, encryption in transit, secure hosting and staff confidentiality obligations. In the event of a security compromise affecting your personal information, we will notify you and the Information Regulator as required by POPIA.

10. Your rights as a data subject

Subject to POPIA, you have the right to:

• be notified that your personal information is being collected or has been accessed by an unauthorised person;
• request access to the personal information we hold about you;
• request correction, updating or deletion of inaccurate, irrelevant, excessive or outdated information;
• object, on reasonable grounds, to the processing of your personal information;
• withdraw consent where processing is based on consent;
• submit a complaint to the Information Regulator.

To exercise any of these rights, please contact our Information Officer at info@cormelis.pro. We may request verification of your identity before acting on your request.

11. Complaints to the Information Regulator

If you believe we have not handled your personal information in accordance with POPIA, you may lodge a complaint with the Information Regulator (South Africa):

• Email (complaints): [email protected]
• Website: inforegulator.org.za

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version, together with its effective date, will always be available on this page. We encourage you to review it periodically.

13. Contact us

For any questions about this Privacy Policy or how we process your personal information, please contact Cormelis Financial Advisory (Pty) Ltd at 48 Kloof Street, Gardens, 8001, Cape Town, South Africa, by telephone on +27 21 486 3920, or by email at info@cormelis.pro.